Track Your Order

Where's my Jelly Deck? 📦

We know the wait is the hardest part! Here's how to check on your order:

  1. Check your email. As soon as your order ships, we send a confirmation email with your tracking number. Peek in your inbox (and your spam/promotions folder, just in case).
  2. Click your tracking link. Tap the tracking number in that email to see your package's latest status.

How long does shipping take?

  • USA / UK / Canada: 8–20 business days
  • International: 12–20 business days (sometimes sooner)

Orders take 1–3 business days to process before they ship. Tracking can take a few days to show its first update — totally normal while your package gets going.

Still need help?

Email us at info@jellydeck.com with your order number and we'll track it down for you. 💖